Within this exciting new role you will be joining our team to deliver holistic care and support for women experiencing or at risk of homelessness within our forthcoming Women’s Centre. This role will involve working directly with women to provide access to trauma-informed care and support. This service will work in partnership with other agencies supporting women to access support regarding health, housing, welfare and overall wellbeing, as well as provide education and employability opportunities through psychosocial group-work and developing skills. This role offers an opportunity to foster a supportive community where women can come together, access essential services, and embark on a journey of healing and empowerment.
Our small team of dedicated practitioners and volunteers are committed to ensuring that women receive the best support possible. The Connect Hub is a community space that aims to provide an environment where all women can come together, learn, laugh, and ultimately, connect. Volunteering with us you will never have a dull day, and our passion for empowering women is contagious. Join us at the Connect Hub and be part of a transformative journey that makes a real difference in the lives of women in our community.
- Alongside our staff team, you will provide a welcoming environment to all women and act as a point of contact for enquiries and alert relevant staff promptly of any visitors arriving for appointments.
- Co-facilitating and coordinating group activities, workshops, and support groups. Creating a safe space for women to share experiences, build connections, learn new skills, and support one another.
- Developing honest and open relationships with our community that foster trust.
- Advocating for women's rights and access to services within the community. Providing information, referrals, and support to connect women with appropriate community resources and services.
- Upholding a welcoming and inclusive environment that will ensure psychological and physical safety for women.
- Complete all administration that’s associated with the service, such as recording data from each visit received, outcomes and monitoring information.
- Ensuring the safety and comfort of the public, staff and visitors during their time in The Connect Hub.
- Upholding our public areas and ensuring our spaces are presentable at all times and that basic daily cleaning duties are carried out.
Skills and Qualities Required
Successful volunteers will:
- Have the ability to work with people in our community with a wide range of experiences and cultural backgrounds with dignity, respect and kindness.
- Work as part of a team with a range of experiences and knowledge to the benefit of our community.
- Be able to approach your volunteering role and tasks with flexibility.
- Have good communication and people skills.
- Be committed to high levels of customer service – experience of dealing with the public both in person and on the telephone would be beneficial.
- Be creative and enjoy using your own passions, interests and talents to bring your role within The Connect Hub to life!
Please note that the Connect Hub is a women only service. We're currently only looking for female volunteers.
We welcome volunteers to stay with us and continue to help us make a difference in people’s lives. 12 months would be the ideal minimum but we respect your time and commitments elsewhere.
For this role we ask for a minimum of four hours per week or fortnight. We've found that volunteers committing to a regular slot works best for both the service and the volunteer – and makes rota planning easier. The Connect Hub will initially be open from Monday to Thursday, from 1pm - 8pm, although these hours may increase at a later date.
Our recruitment follows the Safer Recruitment process, which means giving consideration to safeguarding arrangements at every step. We will ask you to attend an informal interview, provide us with two references and attend our Mini IMPACT training – a shortened version of our dynamic 5-day staff programme.
Support and Training
- A full and comprehensive induction is provided for this role.
- In-role training is available – we value our volunteers and want to ensure you are equipped with the skills you need to fulfil your role. We can provide bespoke training relevant to your role within The Connect Hub, including training related to harm reduction, advocacy, and women’s health.
- Simon Community Scotland together with Volunteer Scotland and Disclosure Scotland will support you with the required PVG process.
- Shadow shifts will help you prepare for the role – you will complete at least three before becoming a fully fledged member of the team.
What’s in it for me?
For as little as four hours per week or fortnight you have the chance to meet new people and be part of an amazing team who are passionate about what they do. Everything we do is about and for people: the people we support, our staff, our partners and everyone affected by homelessness. Each person involved brings their individual skills and creativity to the work we do. This is a chance for you to make a real difference to the most vulnerable people within your community and pick up essential skills that are valuable to employers.
We need people who care about our community and who are enthusiastic and able to respond flexibly to a role that can sometimes be challenging, but brings great rewards and satisfaction.
We need you to be fully committed to Simon Community Scotland’s Mission and Core Values and adhere to our policies/procedures and Code of Practice.
If you need any help completing this form please contact us: volunteering@simonscotland.